Huong dan hoan tra san pham

{"mondai":"Mondai 4","summary":"Nghe giai thich dieu kien doi tra hang.","situation":"Nhan vien cham soc khach hang tu van.","durationSec":79,"focus":"Dieu kien, giay to can thiet","question":"Khach can chuan bi gi de doi hang?","options":["Hoa don va hop san pham","The thanh vien","Anh chup san pham","Don xin doi hang"],"answer":"Hoa don va hop san pham","explanation":"Nhan vien nhan manh can co hoa don va hop con day du phu kien.","audioUrl":null,"transcript":[{"speaker":"Staff","text":"交換をご希望の場合は、レシートと 商品の 箱を お持ちください。"},{"speaker":"Staff","text":"付属品が そろって いれば、購入から 一週間以内に 対応できます。"},{"speaker":"Client","text":"わかりました。明日 店舗へ 持っていきます。"}]}